FAQ

What owners ask us first.

Something else on your mind? .

How do you charge?

A share of the rental income, agreed in writing before you sign. Set-up costs are listed upfront: some are one-off (photos, smart lock, deep clean), others yearly (DET permit, insurance).

How and when am I paid, and what's in my statement?

Every month you receive a statement with each booking and every cost with its receipt, between the 5th and the 10th, and your payout follows.

Can I block dates for my own stays?

Yes. Block the dates you want in your owner portal, whenever you want, and we plan the bookings around them.

What if something breaks?

We check the home between stays and coordinate repairs. Every cost is itemised in your statement, and the rules for larger repairs are set in your agreement.

My property isn't furnished. Can you help?

Yes. Choose a pack online, see the price straight away, and once you approve the design we deliver, install and style your home in 15 working days. Price my furnishing

Who handles the holiday-home permit?

We do. We register your property with Dubai's Department of Economy and Tourism (DET) and keep the permit renewed.

What if a guest damages something?

We deal with it for you. We claim through the platform's host protection, such as Airbnb's AirCover, and direct bookings carry a security deposit. Our maintenance team handles the repair, and we report serious cases to the police. You get a short report of what happened and what it cost.

What do you need from me to start?

Your title deed, passport copy and DEWA account details, plus the building's approval where its rules require one. We handle the rest.

How long is the contract?

Terms are agreed with you before you sign.

Can I switch from my current management company?

Yes. We plan the switch around the notice period of your current agreement and take care of the set-up, so the handover is smooth.

What happens if I sell my property?

It's one of the big advantages over a long lease: there's no tenant to move out and no 12-month notice to give. You let us know in line with your agreement, we close the calendar and wind down the bookings, and the apartment is yours again for viewings and the sale.

How do I end the agreement?

Just send us a notice, in line with the notice period in your agreement.

See what your property could earn.

A range in seconds. A report on your property from our team.